Terms of Use
Effective September 8, 2026
By using this website, you agree to these Terms of Use. If you do not agree, please do not use the site.
Information only
The content on this website is provided for general educational and informational purposes. It is not medical advice, mental health advice, diagnosis, treatment, or a substitute for care from a qualified professional.
No clinician-client relationship
Visiting the website, sending an inquiry, receiving a reply, or using the Client Portal does not by itself create a clinician-client relationship. A clinical relationship begins only after eligibility, availability, informed-consent requirements, and any required intake steps are completed and accepted by both the client and clinician.
Emergencies and urgent needs
The website and inquiry form are not emergency or crisis services and are not continuously monitored. If you or someone else is in immediate danger, call 911. For crisis support in the United States, call or text 988.
Services, availability, and location
Service descriptions are general and may change. Submitting an inquiry does not guarantee an appointment, a particular clinician, a particular treatment approach, or acceptance as a client. Virtual services may be limited by clinician licensure, client location, technology requirements, and applicable law.
Insurance and payment information
Website information about insurance, fees, self-pay options, sliding scale availability, superbills, or reimbursement is general and may change. Coverage and benefits are determined by the applicable plan. You are responsible for confirming benefits, network status, authorization requirements, deductibles, copayments, and other costs directly with the insurer and the practice before services begin.
Client Portal and third-party services
The Client Portal and other linked services are operated by third parties and may have separate terms, privacy policies, accessibility features, and security practices. Renew Counseling is not responsible for the content or operation of an outside service, except as required by applicable law or an agreement with that provider.
Acceptable use
You agree not to misuse the website, attempt unauthorized access, interfere with site operation, submit unlawful or harmful content, impersonate another person, introduce malicious code, scrape the site in a way that disrupts service, or use the inquiry form for spam or harassment.
Intellectual property
Unless otherwise stated, website text, graphics, branding, and original materials are owned by or licensed to Renew Counseling and are protected by applicable intellectual property laws. You may view or print reasonable portions for personal, noncommercial use. Other copying, publication, sale, modification, or distribution requires prior written permission.
Accuracy and availability
We work to keep website information useful and current, but do not guarantee that every page is complete, error-free, or continuously available. To the extent permitted by law, the website is provided without warranties of uninterrupted access, fitness for a particular purpose, or freedom from every harmful component.
Limitation of liability
To the extent permitted by law, Renew Counseling and its owners, clinicians, staff, and service providers will not be liable for indirect, incidental, special, or consequential losses arising from use of, inability to use, or reliance on this website or an outside link. Nothing in these terms excludes rights or responsibilities that cannot legally be limited.
Governing law
These terms are governed by the laws of the State of New Mexico, without regard to conflict-of-law principles. Any dispute relating to the website will be handled in a court with proper jurisdiction, unless applicable law requires another process.
Changes to these terms
These terms may be updated as the website, services, or legal requirements change. Continued use of the site after updated terms are posted means you accept the revised terms.
Contact
Questions about these Terms of Use may be sent through the contact form.